FC Barcelona has launched a Facebook app called ‘FCB Alert‘, which it hopes will allow the club to engage better with the 28m fans it has on the social network.
Designed by MicroStrategy, the app includes exclusive content, news, interactive features and the ability to buy merchandise within Facebook.
Fans can interact with games, polls and a range of other multimedia content which can also then be shared with other Facebook users.
Of course delivering relevant messages to 28m global fans is no easy task, but MicroStrategy’s app tailors content specifically for different groups or individuals based on their respective interests, demographics, and geography using the data that exists within Facebook.
FC Barcelona board member for new technologies Didac Lee said Alert would allow the club to connect with its fanbase on a deeper level.
“FCB Alert is the perfect way to reach the club’s tremendous Facebook following, both locally and worldwide, with exclusive offers and exciting news.”
“It’s tremendously exciting to be working with FC Barcelona, which has proven to be as good at pushing the boundaries of fan interaction as they are at scoring goals and winning championships,” said Sanju Bansal, MicroStrategy Chief Operating Officer. “We look forward to working with FC Barcelona to create an exclusive and rich set of content for their 28 million strong fanbase.”
The tailored aspect of the app should ensure that fans don’t ignore the posts, and should encourage a higher level of shares.
However, in order to receive relevant information users must first give their permission for the app to access 11 separate categories of personal data.
This includes responding to event requests on the user’s behalf, accessing the user’s data even when they’re not using the app and information other people have shared with them.
While the majority of Barcelona fans would probably be happy to give FCB Alert access to such information, we aren’t, and as such can’t confirm how user friendly the app is.
However – even if a small percentage of the club’s Facebook community sign up to use the app, MicroStrategy will be able to collect a huge amount of data on Barcelona’s fanbase – and also their fans’ friends.
This information could then be used “to enable third parties to deliver targeted advertising”.
As such, FCB Alert could prove to be a fantastic case study for Facebook as it looks to prove its worth as an advertising platform.
More specifically with FCB Alert, fans will be able to:
- Engage in interactive features, including games, fan polls, and a range of exciting video and other multimedia content. All of this content can then be shared with other Facebook fans.
- View all the news about the team and affiliated organizations, sourced from websites, Facebook pages, Twitter and blogs, in one, easy-to-find and constantly updated location.
- View all of the Facebook events organized by the club in one, easy-to-find location.
- Receive exclusive offers and promotions from the team and the players.
- Purchase FC Barcelona merchandise and equipment via a storefront on Facebook.
To sign up for FCB Alert, visit the FC Barcelona page and click on the “FCB Alert” app accessible from the main page.